Tri-Cities Personal Trainers and Interns
Customer Service Reps/Administrative Staff
Locations in Port Moody and Port Coquitlam
Locations in Port Moody and Port Coquitlam
COVID-19 SAFETY PROCEDURES
Your safety and comfort are our first priority.
We have consulted with Fraser Health, WorkSafeBC, and other local business owners to create a guide with procedures that will ensure your safety and comfort. Please note that amendments may be made as we will continue to closely monitor Fraser Health and WorkSafeBC’s guidelines.
Session FAQs
Sessions are to be reserved by emailing in or booking on our new app.
24 hours notice will be required to reschedule your sessions.
Semi-Private Sessions will be limited to 5 clients with possible amendments as guidelines continue to evolve.
Sessions will be 45 minutes in duration to allow for sanitation and smooth traffic in and out of the facility.
A new workout video will be posted to the Healthaholics Group every week as a bonus! If you would like to register and attend our Live-Stream Sessions, you can also add this program for a nominal add-on fee. Current Live-Stream Clients will get a separate email shortly with more details.
General Precautions for Clients and Staff
Practice good hygiene
Wash your hands frequently
Avoid touching your face
Maintain social distancing and stay 6’ apart at all times
Cough into your elbow
If you are not feeling well – PLEASE STAY HOME! If you have any symptoms, you will not be permitted to enter.
Staff will have 24-hour wellness checks and will not be permitted to enter the facility should they show any signs of illness.
If you have had contact with anyone who has COVID-19, you absolutely must notify us immediately!
Masks are not mandatory, but are encouraged! We understand that it’s difficult to workout with a mask but you may want to wear one when entering and exiting the facility at the very least.
You will be required to complete a mandatory COVID-19 waiver in order to participate. If possible, please fill out your waiver at home. We will have copies printed for your convenience as well.
What You Must Bring to Your Session
A water bottle filled with water (we’ve been advised not to allow use of our water cooler)
Clean, indoor only workout shoes
A towel
Arriving to Your Session
Please arrive on time and wait in your car
If unable to wait in your car, please stand on the designated social distancing markers outside of the studio
Doors will be open 5 minutes prior to your session time
Sanitize your hands at our sanitation station immediately after entering the studio
Studio Floor
The studio will be sectioned off with squares. Each client will have their own designated square 8’ x 8’ (physical space) with at least 2 feet of distance between squares.
You will have your own bench, set of bands, set of weights, paper towel roll, and spray bottle with disinfectant. We have purchased additional weights to accommodate for the new facility layout and for your safety and comfort.
Once the trainer has assigned you to your own square, please place your belongings (e.g. workout bag, water bottle, keys, etc.) in the upper right-hand corner of your square. Please limit what you bring into the studio and ensure they are necessary items only.
During Your The Workout
We’re quite excited about the new client formatting. It will be more efficient as each client will have their own set of weights, rather than switching back and forth between exercises.
There will be no client partnering.
We will of course provide breaks in between supersets!
Like always, our workouts will include resistance training.
There will be no spotting, fist pumps, or high fives. Trainers will be using verbal communication to guide and motivate you through your workouts.
Post Workout Procedures
Sanitize your own equipment with the provided paper towel and disinfectant.
While we would love to be able to chat after your sessions, please promptly exit out the back door towards the washrooms to allow staff time to sanitize the studio for the next session. Hand sanitizers will be available to you when you enter and exit the facility.
Staff will be doing an overall sanitation of the studio and your equipment. They will also sanitize high touch areas such as door handles, hand sanitizers, and floors during the 15-minute gap between sessions. At the end of the day, staff will also complete an overall sanitation of the facility and equipment. Please note we are using hospital-grade disinfectant that does not have a stench like bleach!
Washrooms
We encourage you to use washrooms at home. If you require the restroom at any time, please let the trainer know and follow the designated path towards the washrooms while maintaining social distance with other clients.
Services Offered
Semi-Private Personal Training
1-on-1 Personal Training (available in person and online)
Online Training
Nutrition Coaching
As space is even more limited than before, please note that you will be required to give 24 hours notice to reschedule your sessions. Of course, if you are feeling unwell in any way, please do everyone a favor and stay home! This goes for clients and staff alike. If you need to cancel due to illness, we will do our best to accommodate and reschedule you. We will be relying on the honour system here and ask you to please keep in mind that last minute cancellations take away a spot from someone else who could really need a session for the well-being of their physical or mental health during these trying times.
We greatly appreciate your patience, support, and understanding! We look forward to seeing you soon!
Sam and your Eagle Ridge Fitness Team